Privacy Policy

1. Introduction and Scope

PRIVACY POLICY

Tuzzow Digital Studio (“Tuzzow,” “We,” “Us”) provides this policy to explain how we handle your information when you use our website, www.tuzzow.com. We are committed to protecting your privacy.

This policy is direct. We only collect data required to serve you, track site performance, and market our services effectively.

2. Data We Collect

We collect two types of information:

Data TypeDescriptionSource
Personal DataInformation you directly provide to us when you fill out a form or schedule a meeting.Name, Email Address, Phone Number, Company Name.
Usage DataNon-personal data collected automatically as you use the site.IP address, browser type, pages visited, time spent, geographical location.

3. How We Use Your Data

We use the data collected for the following necessary purposes:

  • Service Delivery: To respond to your direct inquiries (quote requests, contact forms) and schedule meetings through HubSpot.

  • Performance Tracking: To understand website usage, analyze traffic, and improve site performance using Google Analytics (GA4) and Rank Math SEO data.

  • Marketing & Communication: To send you relevant updates, marketing content, and information about our services. You can opt-out of marketing emails anytime.

  • Automation: To improve lead management and instant support via automated chatbots.

4. How We Share Your Data

We do not sell your personal data. We only share it with specialized third parties necessary to run our business and marketing:

  • HubSpot: Used for managing meeting schedules and client communications.

  • Google / Meta: Used for tracking marketing campaign performance, advertising, and retargeting based on site activity.

  • Automated Chatbots: Used for instant communication and lead capture.

5. Cookies and Tracking Technologies

Our website uses cookies. Cookies are small data files placed on your device. We use them for:

  • Essential Operation: To ensure site functionality (e.g., remembering form progress).

  • Analytics & Marketing: To track user behavior (via Google Analytics and Meta) and optimize marketing campaigns.

Your Consent: Because we use tracking cookies, we will implement a cookie consent banner. By continuing to use the site after seeing the banner, you agree to our use of cookies.

6. Data Storage and Cross-Border Transfers

Tuzzow is based in Tanzania. However, your data is stored on Namecheap servers and processed by global services (HubSpot, Google, Meta).

  • Storage Location: Data is transferred and stored outside of Tanzania (e.g., US-based servers).

  • Our Commitment: We ensure that all third parties we use have strong security measures in place to protect your data, regardless of location.

7. Your Data Rights

You have the right to:

  • Access: Ask what personal data we hold about you.

  • Correction: Ask us to correct any data that is wrong.

  • Deletion: Ask us to delete your personal data.

To exercise any of these rights, contact us directly using the details below.

8. Contact Information

If you have questions about this policy, contact us directly:

Tuzzow Digital Studio

Email: info@tuzzow.com

Phone: +255 622 065 533